Return Policy

We want you to be satisfied with your office supplies. Our Return Policy is designed to ensure you have a seamless experience if you need to return or exchange an item:

RETURN ELIGIBILITY

To be eligible for a return, the item must be unused, in the same condition you received it and in its original packaging.

INITIATE A RETURN

1.Please contact us within 30 days of receiving your order to initiate a return or exchange.

2.Provide your order number, details of the item you are returning and the reason for your return.

RETURN PROCESS

Once your return request is approved, we will provide you with instructions on how to return your item.

Please package the item securely to prevent damage during shipping.

REFUNDS

Once we receive the returned item and confirm that it meets our return policy criteria, a refund will be processed.

Refunds will be issued to the original form of payment used for purchase.

Refund arrival time: About 3-5 business days.

DAMAGED OR DEFECTIVE PRODUCTS

If you receive a damaged or defective product, please contact us immediately and attach relevant photos for further assistance.

We will work hard to resolve the issue by offering a replacement, exchange, refund, depending on the case.

EXCHANGES

If you would like to exchange your item for a different size, color or design, please indicate your preference when requesting a return.

Exchanges are subject to product availability.

The customer is responsible for return shipping costs unless the return is due to our error or the product is defective.

DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective item, please contact us immediately and provide photos of the product and packaging.

We will work with you to resolve the issue as quickly as possible.

NON-RETURNABLE ITEMS

Some items, such as gift cards, sale or clearance items and custom products, may not be eligible for returns. Please check the product description for details.

If you have any questions or need assistance with your return, please contact us. We will do our best to help you make the return process as easy as possible.

We value your satisfaction and are committed to making your return or exchange experience as smooth as possible. Thank you for choosing our office products!